Office of Student Accounts

Important Deadlines

REMINDER – Spring 2022 Payment Deadline is 5:00 p.m. on Monday, January 10, 2022.

Important Information from the Office of Student Accounts

Spring 2022 rates are available on the following link

Payment Deadline Reminder: Payment deadline is 5 p.m. the first day of classes for the term enrolled. All aid must be listed as authorized, tuition waivers applied, and any other payments posted prior to the deadlines.  Any account not satisfied by the payment deadline may be withdrawn for non-payment.  You may pay balances on-line or mail payment to Office of Student Accounts, Station 6065, Montevallo AL 35115.  Please make sure to state student ID on check or money order. If you have questions or need further assistance in regards to your student account balance, please contact the Office of Student Accounts (205-665-6065) or email at

E-bills: Your first Spring 2022 e-bill will be sent to your student UM email address near the end of November. This will be an e-bill notification. This notification informs you of all payments and charges on your student account for the term specified. You may have a total due balance, a credit balance, or a zero balance. If you have questions in regards to your bill, please contact our Office of Student Accounts.

Steps to pay or view Student Account: Log in to your Banner Self Service account, click student, select student account, and choose account detail by term, specify term to view. You may review your charges, pending aid/scholarships, payments here or you may select the pay now button or credit card link on page to make payment. Note: Using Pay Now or Credit Card link is to make a payment directly to student account, NOT to setup payment plan. Payment plan through Nelnet is not offered for summer terms (due to smaller sessions). You may begin paying for your summer enrollment during the spring term.


Target dates to enroll for the Spring 2022 payment plan will begin November 1. The down payment and $40 enrollment fee are due when setting up the payment plan.  Also, please remember to set up your out-of-pocket expenses only.  You may visit for more Spring 2022 payment plan information. If you were previously on payment plan for Spring it does not rollover to Fall. You must re-enroll each semester. There is no payment plan offered for Summer terms. If you are registered for any summer terms, you may begin to pay toward your summer enrollment during spring term. All accounts must be paid by first day of each term.

Tuition Waivers:Please note employee and dependent waiver requests are now required for each semester. We encourage all employees and dependents to turn in your tuition waivers to Human Resources as soon as you register for classes.  The deadline for both employee and dependent tuition waivers are to be submitted to Human Resources by 5 p.m. on Thursday, January 6, 2022.

Reminder:  All non-covered charges (dependent fees, tickets, parking decals, photo id’s, judicial fines, etc.) must be paid prior to the payment deadline along with the waiver being applied in order to prevent late payment fee.

Off-campus scholarships and governmental payments are applied as the payment or as eligibility information is received.  If you are a recipient of an outside scholarship or 3rd Party Contract (AL GI, Voc Vet, Voc, Rehab, PACT, Employee or Dependent Waivers, etc.) but do not see it applied to your account, please contact the Office of Student Accounts. Note: If you are an Alabama PACT recipient, and do not see your PACT benefits applied to your student account. Please submit your letter of eligibility from Alabama PACT to the Office of Student Accounts.

Holds: Holds are placed on student accounts with a current or prior term balance and will restrict pre-registration, transcripts, and obtaining grades. Holds will be removed when students account is satisfied.  Remember that a hold on your account preventing timely registration could impact your ability to obtain the classes and class schedule you desire.

Direct Deposit: We encourage students to sign up for Direct Deposit at the Office of Student Accounts.  You will need a voided check or a letter from your bank on bank letterhead with your name, account number, and routing number listed.  Once submitted, direct deposit stays active until you give notice to deactivate.  If you close or change your bank account, please go to the Office of Student Accounts to update this information or your refunds could be delayed.

Optional Commuter Meal Plans: These can be purchased at the Office of Student Accounts.  For informational purposes, the optional plans are listed as “Commuter Meal Plan Option on per term basis”. Optional commuter plans are for one term and expire at the end of the semester. For more information please visit

Want to charge books and supplies at Barnes & Noble? If a student’s aid is greater than their charges, there will be an estimated credit balance.  Students with an estimated summer credit balance will be eligible to purchase books and supplies at the campus bookstore. Please click here to see the dates to start charging books, last date of charging books, and last date for returns.

Note: You may also view Plan Ahead for additional information.

We appreciate your review of these important dates and encourage you to call us with any questions. If you are unable to physically access the Office of Student Accounts you may go to the Student Aid Office on the first floor and request assistance. A staff member from the Office of Student Accounts will promptly assist you.   

Office of Student Accounts – 205-665-6065

Student Aid Office (Financial Aid) – 205-665-6050

Human Resources – 205-665-6055

Housing Office – 205-665-6235